I need a longer or shorter chain
If You’ve Already Received Your Order
If you would like to request a different chain length after your item has been delivered, please complete our Repair
Our team will guide you through the process and provide details regarding any applicable fees. If you have any questions, we’re here to assist.
If Your Order Is Still in Production
If your order has not yet shipped, you may still be able to change the chain length. To request an update, please use the link below:
Changes are subject to the current stage of production. If the update is possible, you’ll receive confirmation along with any adjustments to the estimated delivery date.
Not Sure Which Form to Use?
No problem — simply email us at support@jewlr.com, and a member of our team will assist you promptly. We’re here to help.