return policy
At Jewlr, we want you to feel comfortable and confident with every purchase. That’s why we offer flexible return policies based on your location.
Canada & United States – 99-Day Return Policy
We are pleased to offer an easy, hassle-free 99-day return policy for customers in Canada and the United States.
If you are not completely satisfied with your purchase, you may return it within 99 days of the original shipping date for a full refund (minus any shipping and/or gift packaging charges, if applicable).
Upon receipt of your return, all items will be inspected for signs of wear or damage. If accepted, refunds will be issued to the original form of payment.
Return Conditions:
- Any item purchased from Jewlr can be returned, including engraved items
- Items must be returned in new and unworn condition
- Any promotional gifts must be returned with the item
- Items that have been resized, updated, or repaired are not eligible for return
- Customers are responsible for return shipping costs
For full details, please review the complete return policy here.
International Orders – 30-Day Return Policy
For all international orders, we offer a 30-day return policy.
If you are not completely satisfied with your purchase, you may return it within 30 days of the original shipping date for a full refund (minus any shipping and/or gift packaging charges, if applicable).
All returned items are inspected upon receipt. If approved, refunds will be issued to the original method of payment.
Return Conditions:
- Any item purchased from Jewlr can be returned, including engraved items
- Items must be returned in new and unworn condition
- Any promotional gifts must be returned with the item
- Items that have been resized, updated, or repaired are not eligible for return
- Customers are responsible for return shipping costs
For full details, please review the complete international return policy here.